Terms and Conditions
Delivery Times
Once your order is despatched the expected postal times are:
UK: Royal Mail First Class 1-2 days
EU: Airmail 3-4 days
RoW: Airmail 5-7 days
Returns
A customer has the right to cancel their order, without giving reason. A customer may return any item within 7 working days of receipt, for a full refund less the cost of P&P. Missing items, damaged goods or any other disputes should be reported either by email or in writing within 7 working days of receipt. Please do not return any item until I reply to any such communication. I will make every effort to replace damaged goods.
The customer is responsible for the costs incurred in returning the item, except in cases of faulty, damaged or wrongly supplied goods. The goods must be returned in the condition that they were first supplied.
Please state the reason for returning the goods and your full name and address. The customer will be refunded within 10 days of cancellation by the method used for payment.
General Terms and Conditions
Sales from this online shop are subject to the following terms and conditions which you are deemed to accept when placing an order.
These terms and conditions apply to all retail transactions through this site. Please read them carefully. They do not affect your statutory rights. These terms and conditions may be changed at any time. Any changes will take effect on the date they are posted onto the site.
It is your responsibility to ensure the information you supply to me is correct.
Any personal information held by Water Gypsy is purely for the purpose of fulfilling your order. If you require any more info on the Water Gypsy privacy policy please get in touch with me.
All prices and charges on this site are in UK Sterling. Prices, offers and products may change before, but not after, your order is accepted.
Once your order is despatched the expected postal times are:
UK: Royal Mail First Class 1-2 days
EU: Airmail 3-4 days
RoW: Airmail 5-7 days
Returns
A customer has the right to cancel their order, without giving reason. A customer may return any item within 7 working days of receipt, for a full refund less the cost of P&P. Missing items, damaged goods or any other disputes should be reported either by email or in writing within 7 working days of receipt. Please do not return any item until I reply to any such communication. I will make every effort to replace damaged goods.
The customer is responsible for the costs incurred in returning the item, except in cases of faulty, damaged or wrongly supplied goods. The goods must be returned in the condition that they were first supplied.
Please state the reason for returning the goods and your full name and address. The customer will be refunded within 10 days of cancellation by the method used for payment.
General Terms and Conditions
Sales from this online shop are subject to the following terms and conditions which you are deemed to accept when placing an order.
These terms and conditions apply to all retail transactions through this site. Please read them carefully. They do not affect your statutory rights. These terms and conditions may be changed at any time. Any changes will take effect on the date they are posted onto the site.
It is your responsibility to ensure the information you supply to me is correct.
Any personal information held by Water Gypsy is purely for the purpose of fulfilling your order. If you require any more info on the Water Gypsy privacy policy please get in touch with me.
All prices and charges on this site are in UK Sterling. Prices, offers and products may change before, but not after, your order is accepted.
